Contact UnfollowersTracker
Need help with your Instagram export file, browser processing, or general questions? We're here to help.
How Can We Help?
Choose the fastest support path for your question or issue.
General Questions
For questions about how UnfollowersTracker works, supported file formats, or what the tool can do.
Technical Support
Get help if your Instagram export file is not working, the upload is failing, or your browser is not processing correctly.
Privacy & Safety
Ask questions about local browser processing, data handling, and account safety.
Feedback & Suggestions
Share feature ideas, report usability issues, or suggest improvements for future updates.
Send Us a Message
If you have a question, issue, or suggestion, send us a message and we'll get back to you as soon as possible.
- Questions about Instagram export ZIP files
- Browser compatibility issues
- Privacy and security questions
- Product feedback and improvement ideas
Before You Reach Out
A few quick checks that might save you time before sending a message.
Check the FAQ
Many common questions about exports, privacy, and browser-based analysis are already answered there.
Confirm Your Export File
Make sure you are using your official Instagram export ZIP or supported JSON data.
Include Useful Details
If something is not working, include your browser, device, and a short description of the problem.
Privacy Comes First
Even when you contact us, your privacy stays protected.
No Instagram Login Required
We never ask for your Instagram password or direct account access.
Processed Locally in Your Browser
Your follower analysis stays on your device during processing.
Minimal Data Collection
We focus on helping users while keeping the experience privacy-conscious.
Common Contact Questions
Quick answers before you reach out.
You can reach out through the contact form or support email listed on this page. We aim to respond as quickly as possible to all support requests.
Include the issue you're facing, the file type, browser, and any error details if available. The more context you provide, the faster we can help.
No. UnfollowersTracker never requires your Instagram password. All analysis is done using your official export file, processed locally in your browser.
Yes. We welcome questions about local processing, file handling, and account safety. Privacy is at the core of what we build, and we're happy to address any concerns.
Need Help With Unfollowers Tracker?
Reach out with your question, technical issue, or feedback and we'll point you in the right direction.